Eazao warrants to the original purchaser only that the printer will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery.

During the warranty period, Eazao will, at its sole discretion, repair, replace, or refund the defective product or component. Proof of purchase is required. Warranty service may require the product to be returned, at the customer’s expense, unless otherwise required by law.

1. Warranty Coverage

This warranty covers manufacturing defects affecting the functional operation of the printer under normal use and in accordance with Eazao’s documentation.

Because ceramic materials are abrasive and cause natural wear, the following are considered consumable or wear parts and are not covered under this warranty:

• Nozzles and nozzle adapters, Feeding tubes, Extrusion screws, Sealing rings and sealing bearings, Joints, Pistons, Cartridges, Any other parts subject to normal wear

Damage resulting from improper installation, improper clay preparation, failure to follow operating instructions, or failure to remove or maintain components (including nozzle adapters) is not covered.

2. Exclusions

This Limited Warranty does not cover:

• Damage caused by misuse, abuse, negligence, accident, or improper operation
• Unauthorized modification, alteration, disassembly, or repair
• Use of settings outside those specified in the official user manual
• Use of materials that do not meet Eazao’s recommended rheological or material specifications (use of such materials voids this warranty)
• Damage caused by external factors, including but not limited to power surges, water damage, fire, or environmental conditions
• Normal wear and cosmetic damage

Eazao reserves the right to determine, in its sole discretion, whether a defect is covered under this Limited Warranty.

3. Inspection and Claims

Customers must inspect the product upon delivery. Any shipping damage or order discrepancies must be reported promptly.
To request warranty service, contact:
hello@eazao.com
Include your order number and a detailed description of the issue.

4. Returns

Due to the specialized and industrial nature of this equipment, all sales are final unless otherwise required by applicable law.